Current Service Providers and Educators

Applications and Notifications

Application and notification forms can be accessed from ACECQA 

The Children’s Education and Care Assurance (CECA) prefers applications to be submitted though the NQA ITS  public portal where possible.

Applications for service approval should be submitted to the CECA only if the proposed service will be located in the ACT. CECA recommends that prospective services are discussed with the CECA in the planning stages, to ensure facilities and service operations are likely to comply with legislative requirements.

Assessment and Rating

The National Quality Standard is a key aspect of the National Quality Framework and sets a national benchmark for children's education and care services across Australia. As the National Quality Framework progresses, every service in the country will be assessed to make sure it meets the new national benchmark. For services located in the ACT, authorised officers from the Children's Policy and Regulation Unit are responsible for conducting quality assessments against the NQS. These officers have completed national training and testing in conducting these quality assessments.

Each education and care service will receive a rating for seven quality areas and an overall rating. The seven quality ratings are:

  1. Educational program and practice;
  2. Children's health and safety;
  3. Physical environment;
  4. Staffing arrangements;
  5. Relationships with children;
  6. Collaborative partnerships with families and communities; and
  7. Leadership and service management.

Useful resources and contacts

ACT Cancer Council

Cancer Council ACT is a non government not-for-profit community organisation that aims to promote a healthier community by reducing the incidence and impact of cancer in the ACT region. The Cancer Council offers a large range of free SunSmart resources for education and care services, including posters, information and advice, sample sun protection policies, shade audit tools, newsletters, apps and web widget.

Free SunSmart Resources
Being SunSmart and the National Quality Standard

ACT Health Directorate – Health protection service

Health Protection Service  grants food business registrations and provides information on immunisation, communicable diseases and infection control.

Ph: (02) 6205 2155

ACT Professional Support Coordinator (PSC)

The PSC is funded by the Australian Government to provide professional development, support and resources to the education and care sector in the ACT. The PSC also provides the bicultural support program to assist services to successfully support children from culturally and linguistically diverse backgrounds and Indigenous children in their program.

Ph: 1800 228 772

Australian Children's Education and Care Quality Authority (ACECQA)

ACECQA  is an independent statutory authority providing national leadership in promoting quality and continuous improvement in early childhood education and care and school age care in Australia. ACECQA monitors and promotes the consistent application of the Education and Care Services National Law across all states and territories. It also monitors how the National Quality Standard is applied across the country. On their website, you can access copies of the relevant legislation, application forms, information sheets and national registers of education and care services. We also recommend that you subscribe to the online newsletter.

Ph: 1300 4 ACECQA (1300 422 327)

Department of Education

The Department of Education  is responsible for approving education and care services for the purposes of administering Commonwealth government subsidies, including the Child Care Benefit and the Child Care Benefit. The Department of Education is also responsible for national initiatives to increase and upskill the education and care workforce.

Ph: 13 36 84

Department of Health and Ageing

The Get Up & Grow: Healthy Eating and Physical Activity for Early Childhood  (Get Up & Grow) resources promote the key messages included in the healthy eating and physical activity guidelines.

Early Childhood Australia

Early Childhood Australia  is the peak early childhood advocacy organisation, acting in the interests of young children, their families and those in the early childhood field. They provide a range of resources to support educators in their role, including the National Quality Standard Professional Learning Program.

Family Foundations (Belconnen Community Services)

Family Foundations  is an early intervention program that offers parenting advice and strategies to families with children from birth to 5 years. The program is able to support families and early childhood educators in the ACT through case work and training opportunities.

Ph: (02) 6264 0200

Kidsafe - ACT

Kidsafe ACT  is a not-for-profit organisation dedicated to prevention of unintentional injuries to children. They provide community support services such as fitting and hiring of child restraints, free child restraint checks, free safety information brochures, phone support, and community talks.

Kidsafe - NSW

Kidsafe NSW  provides useful information for education and care services about safety in the playground, homes, on the road and in & around water. They provide an extensive range of free safety information sheets, an online newsletter, and publications available for purchase. The Playground Advisory Unit provides technical, design and safety information advice about children's outdoor play spaces.

Ph: (02) 9845 0890 (Playground Advisory Unit)

Kidsmatter Early Childhood

KidsMatter Early Childhood is a flexible, whole-service framework providing evidence-based support for early childhood education and care professionals. It offers resources and tools for educators, families and health professionals to work together in supporting children's mental health and wellbeing.

Network of Community Activities

Network of Community Activities  (‘Network') is a recognised leader in the field of school age care and the largest membership organisation in Australia dedicated to the advocacy, promotion, resourcing and development of play, recreation and leisure activities for 5-14 year olds.

Network provides training, publications and resources, and also facilitates an online forum about the national school age care framework, My Time Our Place

SIDS and Kids

SIDS and Kids  provides information about safe sleeping practices for infants and toddlers.

Ph: 1300 308 307