Contact Us

Education Support Office Street Address

ACT Education Directorate
220 Northbourne Avenue
Braddon ACT 2612

International Education Unit Street Address

Hedley Beare Centre for Teaching and Learning 
Fremantle Drive
Stirling  ACT 2611

Postal Address

ACT Education Directorate
GPO Box 158
Canberra ACT 2601

Social Media

The Education Directorate uses Facebook and Twitter as another way to deliver information to interested community members. Registered members receive regular alerts, wall posts with updates about public school programs, education and training services and events. Follow the link or search ‘ACT Public Schools’ on Facebook and ‘@ACTEducation’ on Twitter.

General Enquiries

Phone: 6207 5111 Access Canberra: 13 22 81
Access Canberra (International): +61 2 6207 5111
Online: Education Directorate Contact Form via Access Canberra

ACT Public School Enrolment Enquiries

Applications are processed by the school/s listed on the online application form. To enquire about the progress of enrolment applications please contact the relevant school.

If you require assistance with the enrolment process please contact the ACT Education Directorate at:
Phone: (02) 6205 5429
Online: Education Directorate Contact Form via Access Canberra

Concerns and Complaints

ACT Public Schools

Liaison Unit
Phone: (02) 6205 5429
Online: Education Directorate Contact Form via Access Canberra

Education and Care Services

Education and care services in the ACT (including long day care, family day care, outside school hours care, playschools, occasional care, public and independent preschools).

Children's Education & Care Assurance (CECA)
Phone: (02) 6207 1114

The Director for Families and Students

The Director provides the key contact for parents, students and the community to raise concerns when they have not been satisfied with a school response in meeting the needs of individual students.

Phone: (02) 6207 3723

Reportable Conduct

For more information on the ACT Reportable Conduct Scheme, including what constitutes reportable conduct, which organisations are classified as designated entities and individual who are considered employees under the scheme, please see the ACT Ombudsman’s website.

To notify the Directorate of a reportable conduct matter or request reportable conduct information please contact:

Employee Relations
Phone: (02) 6205 9149
Online: Education Directorate Contact Form via Access Canberra

Teacher Employment Enquiries

EDU Recruitment
Telephone: 6205 5000

Post School Training Enquiries

Including RTO's

Information on Yr-11 or Yr-12 Qualifications

Board of Senior Secondary Studies
Phone: +61 2 6205 7181

International Student Enquires

Phone: + 61 2 6205 9176 (Business Hours)
Mobile: 1800 682 175 (Emergency after hours contact)
Fax: +61 2 6205 9239

Disability Education

Phone: +61 2 6205 6925

Special Needs Transport

Phone: +61 2 6205 9196

Conducting Research in ACT Public Schools

Information on Conducting Research

Payroll Information

ACT Shared Services
Telephone: +61 2 6205 5444