Community Partners and Supports
The following community and government partners provide services and supports to our students and their families.
What is the National Disability Insurance Scheme (NDIS)?
The National Disability Insurance Scheme (NDIS) is a new way of providing community linking and individualised supports for people with permanent and significant disability, their families and carers.
The NDIS provides people with disability, their family and carers with information and referrals to existing support services in the community and offers a whole-of-life approach, investing in people with disability early to improve their outcomes later in life.
Under the NDIS a range of support services are provided by non-government organisations. Families can choose who provides their child’s support and where they would like the supports delivered.
In the ACT, the NDIS works with two organisations to support people with disability to engage with the NDIS these include:
- EACH (the Early Childhood Early Intervention Partner for families with children aged 0 – 6) and;
- Feros Care (the local Area Coordinator Partner for people with disability aged 7 years and over).
Both organisations offer a wide range of support services for families in determining best supports for your child and when required, will help families in requesting access to the NDIS.
More information about the NDIS and support organisations can be found here:
- NDIS Insurance Scheme Website
- National Disability Insurance Agency:
1800 800 110 (general enquires) or (02) 6269 9800 (ACT Site).
- Feros Care
P: 1300 090 256
P: 1300 00 3224
What Supports Related to Education Will the Scheme Fund?
Individuals and families sometimes have a role in funding education-related supports, such as purchasing school uniforms, paying school fees and excursion fees. The Scheme will not cover these cost.
However, some participants in the NDIS may be attending school and require additional support as a result of their disability. The NDIS will fund supports that enable participants to attend school education, where these supports are required by the participant, to engage in a range of school community activities. Supports funded by the NDIS include:
- assistance with self-care at school related to the participant’s disability;
- specialist transport required because of the participants disability;
- equipment that is transportable such as a wheelchair, personal communication device or hearing aid;
- specialised or intensive support to transition between schools, or from school to post-school options.
The NDIS and School Education
The NDIS does not impact on the schools’ legislative obligations to ensure that students with disability can access and participate in education on the same basis as other students. ACT Education engages in a range of practices that support schools in assisting students with disability in their educational attainment, including inclusive teaching and educational resources.
These practices include:
- employing teachers, learning assistance, facilitating access to educational resources;
- learning-specific aids and equipment such as computers and text books;
- making reasonable adjustments to the school curriculum to enable access by students with disability;
- reasonable adjustments to school buildings, such as installing ramps, and fixed or non-transportable equipment such as hoist;
- transporting students for school activities such as excursions and;
- day-to-day supervision of students while undertaking school activities including addressing behavioural issued while participating in school.
The Provision of Personal Care in Schools
If a student receives personal care support at school, it is important they are an NDIS participant. Personal care support at school is in-scope for the NDIS and the cost of this will appear in a student’s NDIS plan. However the NDIS does not transfer funding for this support to either the family or to the school. Personal care support is considered an in-kind support provided to the NDIS by the ACT Government. It is recognition of the cost of support already provided and forms part of the ACT Government’s contribution to the scheme
School Leaver Employment Support (SLES)
School Leaver Employment Supports (SLES) is an early intervention approach to employment for Year 12 school leavers with disability. The aim is to provide eligible NDIS participants with a supported pathway from school into employment.
Students wanting to access SLES will also need to meet the access requirements of the NDIS to become an NDIS participant.
More information about the SLES initiative can be found here:
- NDIS Insurance Scheme Website
- National Disability Insurance Agency
For General Enquires please phone: 1800 800 110 or (02) 6269 9800 (ACT Site).
For further information about the Special Needs Transport program, please refer to the Transport Canberra and City Services Directorate website.
Which health service suits you best? Access the website to see the range of services available including:
- Walk-in Centres;
- GP’s by Suburb and Home visits;
- Find a Pharmacy;
- Advice on healthy living;
- Dental; and
- Nutrition information.
OneLink is the central information/access point for human services for the ACT. OneLink is a service provided by Woden Community Service with the assistance from the ACT Government in the form of funding from the Community Services Directorate. This initiative will link people with services such as housing, disability and family support. OneLink is a key pillar of the ACT Government’s Human Services Blueprint.
Better Services is your link to getting help from services around housing and homelessness, family and individual support, disability, justice and education. Better Services is about assisting people to get the right service at the right time and for the right amount of time.
The Gateway provides assistance for people seeking support from a range of community services relating to housing, disability, children, young people and families and women.
Strengthening Families supports families who have many issues that are impacting on their family and who are getting help from a number of different services or programs.
West Belconnen Local Services Network is working with residents, service providers and business to develop a network of services that is based around the needs of people in the local area.
These Better Services initiatives are guided by the Human Services Blueprint. The Blueprint is a whole-of-community and whole-of-government plan that is changing the way that human services are developed and delivered in the ACT.
Child Development Service
The ACT Government’s Child Development Service commenced in January 2016 to support families who live in the ACT and have concerns about their child’s development. This may include concerns about a child developing skills slower than others of the same age in areas such as their speech and language, movement, hand skills, self-care, and social development.
The Child Development Service provides assessment, referral, information and linkages for children 0-6 years where there are concerns relating to their development. The Service also provides Autism assessment for children aged up to 12 years. Some services are offered for children 0-6 years who are not eligible for the National Disability Insurance Scheme (NDIS).
Children between 7 and 8 years of age with complex needs who have not had a previous assessment by allied health professionals may be eligible to access the Child Development Service for assessment, referral, information and linkages.
The service has an Intake Service and provides Drop-In Clinics which provides a way for parents and other referrers to seek advice, find out if further services are necessary and where these services are available.
Access to speech pathology, occupational therapy, social work, physiotherapy, psychology, Child Health Medical Officers and Community Paediatricians is determined through a comprehensive intake and screening process.
If a child’s needs align with the early intervention or disability eligibility criteria of the NDIS, the Service will refer the child to the NDIS. Children who have been identified with significant delays in their development are able to receive therapy services through the NDIS.
Child and Family Centres
Child and family centres are a free ‘one-stop-shop’ providing friendly support for parents and carers. The centres are staffed by professionals including social workers and psychologists, and are designed to provide a range of support programs to assist parents and children.
The services and support provided through the centres focus on children pre-birth to 8 years, however selected services can be offered to children up to 12 years of age.
Online Tools to Access Services in the ACT
'My Canberra' is an information portal which enables community members to find information about the many services and supports available in the ACT. ‘My Canberra’ uses a series of intuitive questions to help people find the right service, at the right time. The interactive tool can also be used by teachers and services working with individuals and families to connect them with the services that are right for them.
‘My Family’ provides a secure way for families to record, store and share their information with people in their support network, in one place. It gives families control over what information they share and who they share it with. It can help families when working with different organisations across the sector so they don’t have to tell their story multiple times.
Access Canberra is the ACT Government shopfront. It is the entry point into all government services. The home page of Access Canberra website includes an education and community and family link. Here parents and members of the school community are able to access the services they are after, that are broader than education.