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Domestic and Family Violence Support

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Students experiencing and witnessing domestic violence and family violence need to be supported.

When young people see violence at home it can be hard to talk about and ask for help.

If you are worried about someone's safety - this might be you, someone in your family or a friend, it is important to talk about it with someone you trust.

If you are a young person with who is worried, find an adult you are comfortable to talk to such as a teacher and let them know. You could also call Kids Helpline, which is a free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25. You can talk to a counsellor by phone, email and over the web. Phone: 1800 55 1800

If you would like to find out about services which can provide help and information about Domestic and Family Violence see table below.

ACT public schools provide safe, respectful and supportive learning and teaching communities that promote overall student wellbeing, which considers both the school and home environment.

The Education Directorate is committed to driving long term cultural change to counter domestic and family violence in our society, which aligns with the recommendations by the Domestic Violence Prevention Council.

Every student in ACT public schools will learn, thrive and be equipped with the skills and knowledge to lead fulfilling, productive and responsible lives. This includes learning about and participating in respectful relationships and having support available if domestic and family violence is an issue in their life.

Responding to Domestic and Family Violence

As part of the Australian Curriculum, ACT public schools implement Social and Emotional Learning (SEL) approaches to assist children and young people to develop skills to understand and manage their emotions, set and achieve positive goals, understand and show empathy for others, establish and maintain positive respectful relationships, and make responsible decisions. Programs and curriculum focussed on SEL and respectful relationships have been identified nationally as important for long term cultural change regarding domestic and family violence.

Mandatory Reporting Training for school staff includes a specific module on domestic and family violence. Providing targeted training to all school staff, will provide the skills to recognise and respond to students and other members of the school community affected by domestic and family violence, including sexual assault; understand the issues and impact of domestic and family violence, refer for the appropriate support to help and as required refer to the relevant support agency.

Support and Resources

Australian Federal Police When a person is in immediate danger, the Police should always be contacted first.

Phone: '000' (free call)

Website: Australian Federal Police

Aboriginal Legal Service
ALS is an Aboriginal community organisation giving information and referral, and legal advice and court representation to Aboriginal and Torres Strait Islander men, women and children across NSW and ACT.

Phone: (02) 6249 8488

Website: Aboriginal Legal Service

What's OK at Home? This website helps work out what's okay in a family and what's not. It tells you what you can do if someone in your family is hurting or abusing you or another member of your family. Domestic Violence Resource Centre (DVRCV)


What’s OK at Home?

(Formerly Canberra Men's Centre)
Everyman supports men who have issues with violence and abusive behaviour in their lives - as perpetrators, as victims, sometimes as both. These behaviours can do serious harm. EveryMan provides programs and support for men in need to achieve health and wellbeing across the whole of their life - If you need help, or know someone who does.

Phone: (02) 6230 6999

Website: EveryMan

Canberra Rape Crisis Centre The Canberra Rape Crisis Centre is a non-government, feminist organisation working to provide services and programs to eliminate sexual violence against women, young people, children, and men. They provide a crisis counselling line, Indigenous community support, a dedicated men's service, counselling to victims and their families and community education programs.

Phone: (02) 6247 2525

Website: Canberra Rape Crisis Centre

Domestic Violence Prevention Council

The Domestic Violence Prevention Council (DVPC) was established in 1997 as an independent statutory body under the Domestic Violence Agencies Act 1986. The Council is the peak body who offer advice to the ACT Attorney-General on issues relevant to its responsibilities on domestic violence. Domestic Violence Prevention Council Extraordinary 'Report on Domestic and Family Violence, including Sexual Assault, in the ACT'.

Website: Domestic Violence Prevention Council (DVPC)

Domestic Violence
Crisis Service
DVCS is a feminist-informed community organisation that seeks to address violence and abuse in family and intimate partner relationships and to promote respect in these relationships. They provide a 24 hours crisis line every day of the year. They also provide crisis support, court support, intervention and outreach programs.

Phone: (02) 6280 0900


Website: Domestic Violence
Crisis Service ACT

eheadspace eheadspace is a confidential, free and secure space where young people 12 - 25 or their family can chat online, email or speak on the phone with a qualified youth mental health professional.

Website: eheadspace

Healing Foundation The Healing Foundation is a national Aboriginal and Torres Strait Islander organisation with a focus on building culturally strong, community led healing solutions.

Phone: (02) 6124 4400

Healing Foundation

Kids Helpline Kids Helpline is Australia's only free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25. Counselling is offered by phone, email and over the web.

Phone: 1800 55 1800

Website: Kids Helpline

Legal Aid Legal Aid ACT helps people in the ACT with their legal problems, especially people who are socially or economically disadvantaged.

Phone: (02) 6243 3411

Website: Legal Aid

Lifeline Lifeline's 24 hour crisis line - Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.

Phone: 13 11 14

Website: Lifeline

The Good, The Bad
and The Ugly
Dating and being in love can be exciting - but at times it can be totally confusing. This site helps you work out where your relationship is at - whether it's good, bad, or ugly. It gives you information and advice from the personal experiences of other young people who have been there; people who have experienced 'the good, the bad and the ugly'. For teachers there are teaching materials produced to support respectful relationships education and links to further resources for educators.

Website: Love: The Good, The Bad and The Ugly

The Line A website for young people to talk about relationships, gender, sex, bystander action, technology and communication. Discussion of how to keep behaviours healthy and respectful, and avoid crossing the line that makes someone feel frightened, intimidated or diminished.

Website: The Line

National Sexual Assault, Domestic Family Violence Counselling Service National counselling helpline, information and support 24 hours a day, 7 days a week. Call this number for access to counselling delivered by qualified, experienced professionals.

Phone: 1800 737 732

Phone: (02) 6257 4499


Older Persons abuse prevention referral Provides information and referral to members of the public, family, friends and service providers in respect of elder abuse.

Phone: (02) 6205 3535

Website: Mental Health Foundation

Parentline Parentline is a confidential telephone counselling service providing professional counselling and support for parents and those who care for children.

Phone: 1300 30 1300

Website: Parentline

Reach is Australia's leading online youth mental health service; providing practical information, tools and support to young people for everyday troubles to really tough times.

Website: Reach Out

Relationships AustraliaRelationships Australia is a leading provider of relationship support services for individuals, families and communities. Services include counselling, family dispute resolution (mediation) and a range of family and community support and education programs

Phone: 1300 364 277

Phone: (02) 6247 2525

Website: Relationships Australia

Service Assisting Male Survivors of Sexual Assault
SAMSSA is a non-government, community organisation working to eliminate sexual violence. Services include counselling support, face-to-face or over the telephone for male survivors, information about male sexual assault for survivors, their partners, family, friends and supporters and referral to other services or private counselling options.

Website: Service Assisting Male Survivors of Sexual Assault (SAMSSA)

Victim Support ACTProvides information, advocacy, support and counselling services to people who have been a victim of crime in the ACT.

Phone: 1800 822 272

Phone: (02) 6205 2066

Victim Support ACT

Women's Information
Women's Information is a free service provided by the ACT Office for Women, to empower women and their families by helping them to access relevant and timely information to make choices that impact on their quality of life.

Phone: (02) 620 51075

Community Services

Women's Legal CentreWomen's Legal Centre offers legal advice relating to domestic violence.

Website: Women's Legal Centre

From Canberra:
(02) 6257 4377

Outside Canberra: 1800 634 669