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**** IMPORTANT INFORMATION COVID-19:  The Directorate’s ability to provide a timely response to queries or requests is likely to be impacted by COVID-19, and we may not be able to meet the statutory timeframes. We are committed to working with you and responding to the best of our abilities. Your patience is appreciated during this time.  ****

Education Support Office Street Address

ACT Education Directorate
153 Emu Bank
Belconnen ACT 2617

International Education Unit Street Address

Hedley Beare Centre for Teaching and Learning 
Fremantle Drive
Stirling  ACT 2611

Postal Address

ACT Education Directorate
GPO Box 158
Canberra ACT 2601

General Enquiries

Phone: 6205 5429 or International callers: +61 2 6205 5429
Access Canberra Phone: 13 22 81 or International callers: +61 2 6207 5111
Online: Education Directorate Contact Form via Access Canberra

General Enquiries and Social Media

The Education Directorate uses Facebook and Twitter as another way to deliver information to interested community members. Registered members receive regular alerts, wall posts with updates about public school programs, education and training services and events. Follow the link or search ‘ACT Public Schools’ on Facebook and ‘@ACTEducation’ on Twitter.

ACT Public School Enrolment Enquiries

Applications are processed by the school/s listed on the online application form. To enquire about the progress of enrolment applications please contact the relevant school.

If you require assistance with the enrolment process please contact the ACT Education Directorate at:
Phone: (02) 6205 5429
Online: Education Directorate Contact Form via Access Canberra

Concerns and Complaints

ACT Public Schools

Families & Students, Complaints & Feedback
Online: Education Directorate Contact Form (via Access Canberra)
Phone: (02) 6205 5429

Education and Care Services

Education and care services in the ACT (including long day care, family day care, outside school hours care, playschools, occasional care, public and independent preschools).

Children's Education & Care Assurance (CECA)
Phone: (02) 6207 1114

Reportable Conduct

For more information on the ACT Reportable Conduct Scheme, including what constitutes reportable conduct, which organisations are classified as designated entities and individual who are considered employees under the scheme, please see the ACT Ombudsman’s website.

To notify the Directorate of a reportable conduct matter or request reportable conduct information please contact:

Employee Relations
Phone: (02) 6205 9149
Online: Education Directorate Contact Form via Access Canberra

Teacher Employment Enquiries Post School Training Enquiries

Including RTO's