Access Canberra
The Working with Vulnerable People (background Checking) Act 2011 
requires all individuals working and volunteering in services to have a background check and to be registered. Access Canberra oversee the Working with Vulnerable People (WWVP) registrations for all individuals working in ACT services.
ACT Community Services Directorate Child and Family Centres
The Community Services Directorate Child and Family Centres (the Centres) are a ‘one-stop-shop’ supporting families. Centres are staffed by a multi-disciplinary team and are designed to provide a range of free support programs to assist parents and children. Services and support provided through these Centres focus on children pre-birth to 8 years; however, selected services can be offered to children up to 12 years of age. Child and Family Centres services are available Monday to Friday 9am – 5pm. Please call:
- Gungahlin Child and Family Centre: (02) 6207 0120
- Tuggeranong Child and Family Centre: (02) 6207 8228
- West Belconnen Child and Family Centre: (02) 6205 2904
A full list of services and programs for families can be found in the Child and Family Services Brochure .
ACT Community Services Directorate Mandatory Reporting
Keeping Children and Young People Safe is a guide to assist members of the public in making decisions about reporting concerns of child abuse or neglect in the ACT. All staff working in services are encouraged to complete the Community Services Directorate’s free Keeping Children and Young People Safe Online training.
ACT Health Directorate Health Protection Service
Health Protection Service grants food business registrations and provides information on immunisation, communicable diseases and infection control.
ACT Ombudsman Reportable Conduct Scheme
The Reportable Conduct Scheme aims to improve child protection within organisations in the ACT. Reportable conduct covers allegations or convictions of child abuse or misconduct towards children. The ACT Ombudsman provides support and practice guidelines to help organisations meet their reportable conduct obligations. If organisations suspect criminal conduct, they must also report the conduct to ACT Policing .
Australian Children's Education and Care Quality Authority
ACECQA is an independent statutory authority providing national leadership in promoting the National Law and NQS across all states and territories. You can access copies of the relevant legislation, application forms, information sheets, resources and national registers of services.
Australian Department of Education and Training
The Department of Education and Training is responsible for approving services for the purposes of administering Commonwealth government subsidies under the Family Assistance Law, such as the Child Care Subsidy.
Australian Department of Health
The Get Up & Grow: Healthy Eating and Physical Activity for Early Childhood resources promote the key messages included in the healthy eating and physical activity guidelines.
Australian Human Rights Commission
In partnership with Early Childhood Australia, the Commission has developed Supporting young children’s rights: Statement of intent (2015-2018) which provides high-level principles and areas for collective work, advocacy and action by Early Childhood Australia, its members and the National Children’s Commissioner in relation to the rights of young children from birth to primary school age. The Australian Human Rights Commission have produced a comprehensive resource suit Building Belonging to support respect for cultural diversity and tackling racial prejudice in services.
Office of the Senior Practitioner ACT Community Services Directorate
The Senior Practitioner works with the regulated communities to drive cultural change across all sectors where restrictive practices may be an issue. The legislation Senior Practitioner Act 2018 protects the rights of individuals in settings including children in services. More information about the Senior Practitioner and restrictive practices can be found in ACT Senior Practitioner Fact Sheet and on the Community Services Directorate’s website .