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The Directorate’s risk management framework is based on the Australian and New Zealand Standard ISO 31000:2009 Risk Management – principles and guidelines.

Risks are identified and mitigated through the Directorate’s internal governance control structure, which includes:

The Directorate’s risk management functions are managed by the Chief Internal Auditor and the Director, Governance Branch.

The Directorate’s Senior Executive and the Audit Committee receive regular risk management reports, providing an overview of significant risks, mitigation strategies, responsibilities and an oversight on the implementation of audit recommendations.

The Senior Executive and the Audit Committee assist with the allocation of resources and timeframes to ensure appropriate mitigation and monitoring strategies are implemented.

Monitoring and reporting on risk management occurs through:

The Directorate manages financial risks through a well-defined financial management framework that includes:


The number of critical incidents for a financial year has been calculated on those incidents reported which meet the definition for a critical incident in the Directorate’s Critical/Non Critical Incident Management and Reporting Policy i.e. an event that causes severe impact, such as significant disruption to the school routine, an emergency management situation, loss of a sense of control, or threat to the safety of students and staff.

Further information on this measure can be obtained by emailing

In Term 1 2016, the Directorate experienced an abnormal number of critical incidents related to threatening phone calls. Investigation of the incidents in ACT schools identified a link to similar incidents that were experienced by education systems across Australia and elsewhere in the world. In the period 1 July 2015 to 30 June 2016, there were 27 critical incidents in ACT Public Schools. Twenty-three of these incidents related to threatening phone calls requiring school evacuation and/or lockdown.


Figure showing critical incidents in ACT Public Schools, 2011-12 to 2015-16

Source: ACT Education Directorate

For further information contact:
(02) 6205 5511

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